Thank you for choosing to book with Kimstyledit. All information pertaining to booking an appointment is listed below. Booking an appointment with Kimstyledit is your acknowledgment that you have read, understood, and agree to the terms and conditions.
If you have any further questions, feel free to contact me at naturally@Kimstyledit.com or text (910)302-7188
I am located at: 735 cross creek mall ste.100, studio 2 Fayetteville, NC 28303
*Policies and Prices are subjected to change WITHOUT notice
BOOKING and DEPOSITS
*A non-refundable, non-transferable deposit is required to reserve your appointment. Your deposit will be deducted from your total service cost and your remaining balance will be due at the completion of your service.
*All prices listed are starting prices.
*All New Clients MUST book under any New Client tabs in order to fill out the questionnaire. (New Client meaning never been serviced by Kimstyledit or you haven’t been serviced by Kimstyledit longer than 4 months). The questionnaire helps me to know what is going on with your hair so we can start your healthy hair journey. Failure to do so will result in you losing your deposit and having to rebook your appointment.
Please be advised if you have HIGH DENSITY (thick) and/or LONG HAIR you must select and add it to your service for the allotment of time. Failure to do so may result in insufficient time to complete service and possible cancellation of your appointment.
The additional cost will be added onto the cost of your service but ONLY if time permits. If time does not permit your appointment will be cancelled and you will be charged the remaining balance of your service.
Also please be advised; if you are a NEW CLIENT or if you haven’t had a color consultation prior to booking a color service and you schedule an appointment your appointment will be cancelled and you will LOSE your deposit!
The consultation is a separate service and the amount that was paid for the consultation will not be put towards your service.
*Email confirmations are sent out immediately after booking your appointment. The email will contain the date, time, and location of your appointment.
*All sales are final. There are no refunds for any deposits, services or retail purchases.
Prepping For Your Appointment
PLEASE come to your appointment with your hair completely detangled and ready for your service. Meaning no tangles, matting, braids, twists, curls, coils or caked with product. Remember most services can take 2hrs. and prepping for your appointment isn't considered part of the service. Failure to not be respectful of my time and the client who is booked directly after you, will result in the cancellation of your appointment and the result of you paying for appointment in FULL.
If you scheduled a cut specifically for your curly hair, PLEASE arrive to your appointment with your curls detangled, dry and styled in your natural "WASH & GO" state. Also, it is best to let your hair hang loosely... meaning no ponytails, updos, clips, etc.
CANCELLATIONS/NO SHOW POLICY
*Appointment cancellations require a 48hrs notice prior to your appointment.
In the case of cancellation you will be responsible to pay for your appointment in FULL if you cancel after the recommended time which is 48hrs prior to the start of your appointment. If you wish to reschedule your appointment, please refer to your original confirmation email in order to change the day and or time. Click 'Change/Cancel Appointment' on the bottom of the email. You must reschedule appointment a full 48hrs prior to your confirmed time to waive any additional fees. If you wish to cancel your appointment, your deposit is non refundable.*If you cancel your appointment less than 48hrs prior to your appointment start time you will be considered a NO-CALL/NO-SHOW and will be subjected to the penalty charge of the full service charged to the credit card on file.
*All appointments must be scheduled, cancelled or updated online. Text messaging, emails, or voicemails are not permitted. No exceptions. In your confirmation email you will notice a button that will allow you to cancel/reschedule your appointment.
*PLEASE BE AWARE THAT THERE ARE NO REFUNDS FOR CANCELLED OR MISSED APPOINTMENTS.
*Clients who book and do not show up or call will be deemed a”no-call or no-show” will be charged 100% of the service total and will have to pay 100% of future services upfront.
LATE POLICY
*Due to tight scheduling, anything past 10 minutes will not be accommodated and will be deemed a NO-CALL/NO-SHOW.
* ALL SALES ARE FINAL.THERE ARE NO REFUNDS FOR ANY DEPOSITS, SERVICES OR RETAIL PURCHASES!
